Terms of Service
Last updated: 24 August 2026
These Terms of Service ("Terms") apply to your use of the website and WhatsApp service operated by or on behalf of Tawfiq International Trading Co., Ltd. ("Tawfiq International", "we", "our", or "us"). The website and WhatsApp service are intended for:
- Trade inquiries
- Sourcing inquiries
- Product sourcing requests
- Quotation requests
- Related commercial communications
No Contract From Initial Communication
The following, on their own, do not constitute a binding contract or final commercial acceptance:
- Submitting an inquiry
- Automated classification of an inquiry
- An initial response
- A suggested reply draft
- A preliminary quotation indication
- An estimated price
- Preliminary availability information
A commercial transaction becomes binding only when applicable commercial terms are confirmed in writing by Tawfiq International through an appropriate written commercial document, such as:
- A confirmed quotation
- A written agreement
- An accepted purchase order
- An invoice
- An equivalent written confirmation
Your Responsibilities
When contacting us, you should provide accurate information concerning your requirements, including:
- Product
- Quantity
- Specifications
- Destination
- Delivery requirements
- Commercial requirements
Prohibited Requests
You must not use the service for requests involving:
- Illegal goods
- Fraudulent transactions
- Counterfeit goods
- Infringement of intellectual-property rights
- Unlawful activity
- Unsafe activity
Tawfiq International may refuse, stop, or suspend handling any request that is inappropriate, unlawful, or unsafe.
Third-Party Services
WhatsApp and other third-party platforms and services used to communicate with us are also subject to their own terms, availability, privacy policies, and technical limitations. Your use of Meta / WhatsApp is governed by the applicable Meta / WhatsApp terms and policies, which are separate from these Terms. We do not control and are not responsible for those third-party services.
Intellectual Property
The website's original content, branding, layout, and design elements belong to Tawfiq International or their respective rights holders. Nothing in these Terms grants you any right to use them without permission. We do not claim ownership of third-party material that may be referenced or made available through the service.
Commercial Disclaimer
Please note that commercial conditions can change. In particular:
- Supplier availability may change
- Product availability may change
- Prices may change
- Shipping rates may change
- Shipping schedules may change
- Customs requirements may change
- Delays may occur
- Preliminary estimates are not guarantees unless confirmed in writing
Limitation of Liability
To the extent permitted by applicable law, Tawfiq International is not liable for indirect, incidental, or consequential losses arising from the use of, or inability to use, the website or WhatsApp service, or from reliance on preliminary information that has not been confirmed in writing. Nothing in these Terms limits any liability that cannot be limited under applicable law.
Privacy
Our handling of information is described in our Privacy Policy.
Contact
For questions about these Terms, contact us at youssef19871014@gmail.com.
Updates to These Terms
We may update these Terms from time to time. When we do, we will revise the date shown at the top of this page. This page will always display the latest revision date.
Last updated: 24 August 2026